FAQs
What makes the Powder Shampoo different from other hair and shower products?
The Powder Shampoo is a plastic-free, water-free alternative to traditional liquid hair and body care products. Unlike conventional shampoos and body washes that contain 80-90% water and come in single-use plastic bottles, The Powder Shampoo is a powder-to-foam formula that activates with water, providing a luxurious, effective cleanse while reducing waste.
The Game Changers:
- Plastic-Free & Refillable – No single-use plastic bottles, only recyclable packaging
- Water-Free Formula – More concentrated, lasts longer, and reduces water waste
- Lightweight & Travel-Friendly – No liquid, no spills, easy to carry anywhere. Full size bottle 70g, travel size just 20g.
- Premium Vegan & Cruelty-Free Formulas– Certified vegan product and No animal-derived ingredients, never tested on animals
- Lasts significantly longer than traditional liquid shampoos - 70g bottle lasts up to 10 times longer than a standard shampoo bottle, making it cost effective, travel-friendly but still not compromising on quality!
Are The Powder Shampoo ingredients Vegan?
Nourishing Vegan Goodness for Mind, Body and Spirit.
The Powder Shampoo offers a 100% vegan product line that aligns with Ecolush’s commitment to plant-powered values. Their brand upholds the highest standards in ingredient sourcing and product testing, ensuring that each formulation remains compassionate, ethical, and entirely vegan.
Are the products Palm Free and Gluten Free?
The Powder Shampoo proudly offers a 100% palm oil-free and gluten-free range of hair and body care products. Their formulas are crafted without palm oil, palm derivatives, or any gluten-containing ingredients such as wheat, barley, or rye.
This ensures that every wash is not only luxurious and effective but also aligned with ethical, sustainable, and allergen-conscious choices—so you can care for yourself and the planet without compromise.
Are the products SLS & SLES Free?
The Powder Shampoo offers a 100% sulfate-free range of hair and body care products, ensuring they are completely free from SLS (Sodium Lauryl Sulfate) and SLES (Sodium Laureth Sulfate).
Sulfates are known for their harsh, stripping properties, which can lead to dryness, irritation, and an imbalanced scalp and skin barrier. That’s why The Powder Shampoo has carefully formulated its powder-based products to deliver a gentle yet effective cleanse—without compromising on lather or luxury.
What Surfactant does the Products use?
The Powder Shampoo has carefully selected Sodium Cocoyl Isethionate as its primary surfactant. Derived from coconut, this gentle cleansing agent creates a rich, creamy lather that effectively removes impurities without stripping the hair and scalp of their natural oils.
Known for its mild, non-irritating properties, Sodium Cocoyl Isethionate is ideal for sensitive skin and hair, providing a luxurious cleanse without harsh effects. Additionally, this premium surfactant is biodegradable and environmentally friendly, aligning with The Powder Shampoo’s commitment to sustainable, responsible formulations.
Is it normal to find clumps in the Hydrating Powder Shampoo range?
Yes, it is completely normal to find some clumps in the Hydrating Powder Shampoo, especially in the Geranium formula. This is due to its higher concentration of natural oils, which provide intense moisture and nourishment compared to the scalp care range. Despite the texture variation, the shampoo works just as effectively, delivering the same luxurious lather and cleansing performance. Simply shake or break up any clumps before use—no worries!
Can curly hair use The Powder Shampoo?
Absolutely! The Powder Shampoo is curly-hair friendly and perfect for wavy, curly, and coily textures.
Because it’s free from sulfates, silicones, and other curl-sabotaging ingredients, it gently cleanses while keeping moisture levels balanced—no dryness, no buildup, just beautifully defined curls. If your hair loves light, bouncy, and nourished vibes, The Powder Shampoo is here to make wash day effortless!
Are the shampoos suitable for colored hair?
Yes! The Powder Shampoo is color-safe and perfect for colored and treated hair.
Our gentle, coconut-based formulas cleanse effectively without stripping color or moisture, helping to maintain your vibrant hues for longer.
For the best care, choose from:
Strengthening & Soothing Powder Shampoo – Supports color-treated hair while keeping it strong and healthy.
Hydrating & Replenishing Powder Shampoo – Deeply nourishes and restores moisture for vibrant, long-lasting color.
Enjoy clean, refreshed hair without compromising your color!
Are the shampoos suitable for Psoriasis or Sensitive Scalps?
Yes! The Strengthening & Soothing Powder Shampoo is specially formulated to be gentle and nourishing for sensitive scalps, including those prone to psoriasis, eczema, and general irritation.
With its soothing, non-stripping formula, this shampoo effectively cleanses without causing dryness or discomfort, helping to support a balanced and healthy scalp. Designed for those seeking a calming, scalp-friendly cleanse, it offers a comforting and effective solution without compromise.
What is the expiration date of the products?
The Powder Shampoo is formulated to maintain freshness and efficacy for an extended period. Each product has a 3-year shelf life from the date of manufacturing, ensuring long-lasting quality.
Even after opening, the formulas remain effective for up to 2 years, allowing customers to enjoy their benefits without concern. The Powder Shampoo is designed to provide high-quality, long-lasting hair and body care solutions, without relying on unnecessary preservatives.
How do I use The Powder Shampoo
1. Sprinkle a small amount of powder onto wet hands.
2. Lather into a luxurious foam.
3. Massage into your scalp & rinse as usual.
How long does shipping take?
We currently ship from Australia using Australia Post, with estimated delivery times of 3 to 7 business days for domestic orders.
For international shipping, delivery times will vary depending on your location and the local postal service. Once your order is dispatched, you will receive a tracking number to monitor its progress.
What is your return policy?
For hygiene reasons, we do not accept returns on opened products. If your order arrives damaged, please contact us at hello@eco-lush.com.au within 7 days of receiving it.
Still have Questions?
Please email us at hello@eco-lush.com.au